Cookie Policy

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, to remember your preferences, to improve your experience, and to provide information to site owners. We also use similar technologies such as local storage, pixels, and software development kits (SDKs), which we refer to collectively as “cookies” in this Policy.

We use both session cookies, which expire when you close your browser, and persistent cookies, which remain until they expire or are deleted. We use first-party cookies set by Konversation and third-party cookies set by our service providers. The categories we use are described below.

Essential cookies are strictly necessary for the Services to function. They enable you to sign in, navigate pages, maintain a secure session, and use core features. Because these cookies are required to deliver the Services, they cannot be switched off through our consent controls, although you can block them in your browser, in which case parts of the Services may not work.

Analytics cookies help us understand how visitors interact with the Services by collecting and reporting information such as pages visited, time on page, and navigation paths. We use this to improve performance and usability. Where required by law, analytics cookies are only set with your consent.

Functional cookies allow the Services to remember choices you make, such as your language, region, or display preferences, to provide a more personalised experience. Disabling these cookies may reduce the functionality of certain features.

Security cookies support the integrity and safety of the Services by helping detect malicious activity, prevent fraudulent sign-ins, enforce rate limits, and protect against automated abuse. These are part of our essential and security functions.

The length of time a cookie remains on your device depends on whether it is a session or persistent cookie. Session cookies are deleted when you close your browser. Persistent cookies remain for a defined period, typically ranging from a few days up to 24 months, or until you delete them. Analytics and functional cookies are retained only as long as necessary for their purpose.

You can control and manage cookies in several ways:

• adjust your browser settings to block or delete cookies;
• use private or incognito browsing modes;
• use our cookie banner or preference controls where available; and
• opt out of certain analytics through provider-specific tools, such as the Google Analytics opt-out browser add-on.

Blocking some types of cookies may impact your experience and the availability of certain features.

Some cookies are placed by third-party service providers that support analytics, security, and content delivery. These providers may process information in accordance with their own privacy policies. A current list of our subprocessors is available on our Subprocessors page.

We may update this Cookie Policy to reflect changes in technology, law, or our practices. When we do, we will revise the “Last updated” date. This Policy was last updated on June 15, 2026. For questions, contact us at team@konversation.io.