Legal & Policies

Konversation Limited (“we”, “our”, “us”) collects and processes personal data to provide and improve Konversation.io.

We may collect:

• Account information (name, email, company)
• Usage data and logs
• Payment information via third-party processors
• Chatbot interactions and uploaded content

We use this information to:

• Provide and maintain services
• Process payments
• Improve functionality and security
• Comply with legal obligations

We may share data with trusted service providers, including hosting, analytics, payment, and AI providers.

You may have rights to access, correct, or delete your personal data under applicable laws.

Contact: team@konversation.io

By using Konversation.io, you agree to these Terms.

You agree not to:

• Use the service unlawfully
• Distribute malware or spam
• Attempt unauthorized access

You are responsible for your account and content.

AI-generated outputs may be inaccurate and should be independently verified.

Konversation Limited may suspend accounts violating these Terms.

The service is provided “as is” without warranties to the fullest extent permitted by law.

These Terms are governed by the laws of England and Wales.

Konversation.io uses cookies to:

• Maintain sessions
• Remember preferences
• Analyze usage
• Improve security and performance

You can manage cookies through your browser settings.

By using our website, you consent to our use of cookies as described in this Policy.

Where customers process personal data through Konversation.io, customers act as Data Controllers and Konversation Limited acts as a Data Processor.

We process data only according to customer instructions and implement appropriate security measures.

International transfers are protected through lawful safeguards where required.

Konversation.io may use the following subprocessors:

• OpenAI — AI services
• Anthropic — AI services
• Stripe — Payments
• Cloudflare — CDN and security
• Vercel — Hosting
• Google Analytics — Analytics

This list may be updated periodically.

Users may not use Konversation.io to:

• Send spam
• Conduct illegal activities
• Distribute malware
• Engage in fraud or phishing
• Violate intellectual property rights
• Generate harmful AI content

Violations may result in suspension or termination.

Konversation.io uses artificial intelligence to generate responses and automate workflows.

AI outputs:

• May contain inaccuracies
• Are not professional advice
• Should be reviewed before critical use

Users remain responsible for their use of AI-generated content.

Konversation.io uses commercially reasonable security measures, including:

• Encryption in transit
• Access controls
• Monitoring systems
• Backups

Security vulnerabilities can be reported to: team@konversation.io

Subscription fees are generally non-refundable unless required by law.

Customers may cancel at any time to prevent future billing.

No refunds are provided for unused subscription periods.

Konversation.io targets 99.9% uptime, excluding:

• Scheduled maintenance
• Third-party outages
• Force majeure events

Support requests may be submitted to: team@konversation.io